Mass command sent for renew mdm profile still pending on all computers

florentH
New Contributor

Hello,

II have renewed the push certificate MDM on Jamf but when I send a mass command to renew the MDM profile on all the computers in my smart group and I look at the computers, the command still pending on all computers. If anyone has any idea where this might be coming from.

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mark_buffington
Contributor II
Contributor II

Could you explain a bit more of what problem you're trying to solve? The actions of renewing a push certificate and renewing MDM profiles should not be related.

  • Renewing a push certificate is an annual process, to ensure Jamf Pro can send push commands to Apple's servers to instruct devices to check in on demand for MDM actions.
  • Renewing an MDM profile is an automated process, where Jamf Pro will automatically send renewal commands, when needed, if the device management certificate that is unique per device/MDM profile is nearing its expiration. This action can also be manually triggered through a Jamf Pro command, but should not need to be required in workflows outside of testing or troubleshooting.

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mark_buffington
Contributor II
Contributor II

Could you explain a bit more of what problem you're trying to solve? The actions of renewing a push certificate and renewing MDM profiles should not be related.

  • Renewing a push certificate is an annual process, to ensure Jamf Pro can send push commands to Apple's servers to instruct devices to check in on demand for MDM actions.
  • Renewing an MDM profile is an automated process, where Jamf Pro will automatically send renewal commands, when needed, if the device management certificate that is unique per device/MDM profile is nearing its expiration. This action can also be manually triggered through a Jamf Pro command, but should not need to be required in workflows outside of testing or troubleshooting.