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Question

MDM Profile distribution showing "Unknown Payload" for Home-screen layout payload

  • August 23, 2016
  • 2 replies
  • 11 views

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We've got a large number of iPads showing an "Unknown Payload" instead of "Home screen Layout" when deploying via an MDM profile. Anyone have any idea how to resolve this?

2 replies

bentoms
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  • Hall of Fame
  • August 24, 2016

@Drtrider hmm. Odd. Are the devices supervised?


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  • Author
  • New Contributor
  • August 24, 2016

They are, however we found the iPads just needed to be updated. Problem solved.