Skip to main content
Solved

Mobile device renaming

  • September 18, 2014
  • 3 replies
  • 11 views

Forum|alt.badge.img+12

Casper 9.5 is supposed to implement the ability to set mobile device names from individual mobile device records, but how?

The name isn't editable in Inventory > General.

Best answer by BradB

Make sure that the device is supervised. The Mobile Device Name field in the inventory record should show as editable as long as the device is supervised.

3 replies

Forum|alt.badge.img+15
  • Employee
  • Answer
  • September 18, 2014

Make sure that the device is supervised. The Mobile Device Name field in the inventory record should show as editable as long as the device is supervised.


Forum|alt.badge.img+3
  • New Contributor
  • September 18, 2014

That option is only available once the device has been upgraded to iOS 8.


Forum|alt.badge.img+12
  • Author
  • Contributor
  • September 18, 2014

OK, I didn't know it had to be supervised - we don't do that.