Casper 9.5 is supposed to implement the ability to set mobile device names from individual mobile device records, but how?
The name isn't editable in Inventory > General.
Go to Solution.
Make sure that the device is supervised. The Mobile Device Name field in the inventory record should show as editable as long as the device is supervised.
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That option is only available once the device has been upgraded to iOS 8.
OK, I didn't know it had to be supervised - we don't do that.