Mobile device renaming

lunddal
Contributor

Casper 9.5 is supposed to implement the ability to set mobile device names from individual mobile device records, but how?

The name isn't editable in Inventory > General.

1 ACCEPTED SOLUTION

beckerbm
New Contributor III

Make sure that the device is supervised. The Mobile Device Name field in the inventory record should show as editable as long as the device is supervised.

View solution in original post

3 REPLIES 3

beckerbm
New Contributor III

Make sure that the device is supervised. The Mobile Device Name field in the inventory record should show as editable as long as the device is supervised.

View solution in original post

lciancan
New Contributor

That option is only available once the device has been upgraded to iOS 8.

lunddal
Contributor

OK, I didn't know it had to be supervised - we don't do that.