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Mojave Breaks FileVault 2 Keys on Upgrade?

zinkotheclown
Contributor II

Posted on ‎09-24-2018 01:20 PM

One of my admins decided to upgrade his MacBook Pro to Mojave and he is now locked out of his Mac due to his personal and recovery FV keys being denied. The institutional key does not help either.

I don't know if this is an isolated issue but I would strongly consider making backups before upgrading to Mojave if you have FileVault enabled in your environment.

4 REPLIES 4

ThijsX
Valued Contributor
Valued Contributor

Posted on ‎09-24-2018 01:36 PM

@zinkotheclown Hi, How did your colleague upgrade to Mojave? and what kind of MacBook Pro does he have ?

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zinkotheclown
Contributor II

Posted on ‎09-24-2018 02:29 PM

He ran the installer dl'ed from the app store. He has a 2016 13-inch MBP Retina with TouchBar.

He failed to mention that he was low on disk space. That may have been a factor.

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msmb-chris
New Contributor

Posted on ‎10-01-2018 02:22 AM

Same problem here. Had to restore backup. 15” MBP touchbar.

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robin_g
New Contributor

Posted on ‎10-01-2018 02:22 AM

I came over this thread over google search to find solutions to this problem - I have exaxtly the same situation and same specs.

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