Hello Everyone,
Sorry if this is a duplicate, but we are in a little bit of a panic state.
Previously, we have been installing Office 2016 for Mac along with a license key via the serialization file installation mentioned in many other places. This has worked flawlessly and continues to work well.
Today, we discovered a problem. When in Outlook 2016 on the Mac, there isn't a way to see an option to attach read receipts to the a new message. The button is physically not there, at all. Contacting Microsoft Premier support, we discovered, our installation of Office 2016 for Mac was licensed as a volume license, we knew this.
I was told, we need to remove the existing licensing file and then have a user login with their Office 365 account which will then activate the license as an Office 365 license. WOW, really?
We have nearly 900 Macs and a few thousand users on these Macs. Is Microsoft thinking we have to de-activate our volume license and have individual users logging in and activating the Office 365 license manually?
Do any of you know of this and if you have worked around it, could you point us in the right direction? This seems a little crazy that Microsoft would think in our larger organizations with Mac admins that this wasn't considered.
Anyhow, thank you in advance...back to search we go.
