yeah but are the apps actually updated, thats the problem.

I am getting same the results. Casper reports successful installs but version stays at 14.1.4. If the package is installed manually I have had about 50% that have had a database error but it repaired it. So for us this is not going to be deployed until Microsoft gets it fixed.

Attempts to do a command line install on Lion are failing due to the script to clean up the temporary folder used to hold the bits during installation. This issue can also occur on any OS if multiple command line installs are being done at the same time.

Microsoft is aware of the issue and looking to remedy it, but in the meantime, the following steps will allow you to edit the offending script and carry on with your deployment.

1. Open the 14.2.0 updater DMG


2. Drag the Office 2011 14.2.0 Update.pkg to your desktop


3. CTRL+Click on the Office 2011 14.2.0 Update.pkg and choose Show Package Contents from the contextual menu


4. Navigate to the Resource folder from within the Contents folder.


5. Open the clean_path script with any text editor


6. On the second line (a blank line) add this text exit 0


7. Save the script and then run your installation with this modified pkg

Your final code should look like this:

#!/bin/sh
exit 0

We recommend that you restart after this installation to remove the temporary folder from the machine and avoid potential update problems in the future if the temporary folder still existed.

I am sorry for any inconvenience this has caused you.

David Pelton
Release Test Lead, Microsoft Macintosh group.

@DavidPelton Thanks a million for reaching out to the JAMF community with a fix!

If you need some testers, some of us have LAB environments and enjoy blowing things up for vendors. ;)

Don

@DavidPelton Hey, when's that Lync Update coming out? ;)

@DavidPelton...

I second that... When's that Lync update coming out????

Microsoft have pulled this service pack for the time being.

http://www.macnn.com/articles/12/04/20/corrupted.identities.lead.to.suspension/

We have the Lync Beta patch. It finally allows SSLVPN (Juniper) and Lync to play nice.

The Lync 14.0.2 updater is now live. Thank you for your patience waiting for it.

David

The Lync 14.0.2 updater is now live. Thank you for your patience waiting for it.

David

TY David.

Can we please have a link to the download?.. autoupdate is not seeing it & i can't find it on MS's Download centre:

http://www.microsoft.com/download/en/search.aspx?q=Microsoft%20Lync%20for%20MaC

You might start with your Microsoft volume license site and see if it's there.

Yep no luck there either..

We are running OS10.6.8 and we also had difficulties push out the Office update 14.2 through Casper. We finally got it to work by take a snapshot without office 2011 installed, then install a fresh copy of office 2011 and than update it to Office 14.2. We captured the installation and the file size was about 1GB. We pushed it out as a cashed package and installed it on login and it works. We have tested this on several computers with great success. One did error but we think its user error. When trying to launch Outlook for the first time it ask you to reboot and the user did not. I hope this work around helps you.

I do the same thing. I capture a clean install and it works everytime.

FYI, Microsoft has released the Office for Mac 2011 14.2.1 update.

Blog: Update to SP2 Now Available!

KB article: Description of the Microsoft Office for Mac 2011 14.2.1 update

Download: Microsoft Office 2011 14.2.1 Update

Anyone got a link for the Lync uPdate?

Need that freaking Lync update like 2 versions ago.

Is the 14.1.2 package the only change, or has the sp2 package been updated as well?
If I download the latest SP2 package, will i need to also include the 14.1.2 patch in my imaging workflow?
MS's blog post is ambiguous, but judging from the notes in the KB article and the size of 14.1.2, I'm going to try leaving out sp2 and just using 14.1.2.

Aaaaaand... here you go.

Description of the Microsoft Lync for Mac 2011 14.0.2 update

I've been told it should be available by AutoUpdate by now. I haven't checked.

I am prompted for a Product Key with 14.2.1 update as well. We have volume license and this hasn't happened before.

My policy setup;
1. Install Office 2011 with SP1
2. Install Office 14.2.1 Update

yep, I tested a new image config yesterday with the Office sp1 base installer installed at first boot, and then the 14.2.1 update installed after that and I'm getting the same results as Kumarasinghe- the office applications prompt for a product key on first launch.

Is this when updating from 14.1.x to 14.2.1 or from 14.2.0 to 14.2.1? I can pass along the details to Microsoft.

If you're running volume license products then I believe you should be able to copy these files from a working machine and place them in the same location on the failing machines:

• com.microsoft.office.licensing.helper


• com.microsoft.office.licensing.helper.plist


• com.microsoft.office.licensing.plist

That may allow you to work around the problem until Microsoft addresses it.

I am a huge believer in never using the stock MS package. I always do a capture with MS Office.

i bundled the two updates together and it seems to be working just fine. i think as with all SP type updates you have to apply the .0 version before you apply the .1 version.

I'll give it another go with both sp2 and the 14.2.1 update both included.
Talkingmoose, I was getting the licensing prompt when installing the volume license office 2011 sp1 base + 14.1.4 + 14.2.1 during imaging.