When I tried to log in to the netsus webadmin console today, for the first time in a few months, nothing happened at the login screen. After clicking the login button, the page is just refreshed. No errors, whether the login is correct or incorrect (I've never changed from the default).
When I sign in using ssh as shelluser, there's no home directory for webadmin, nor any entry in /etc/passwd (not sure if this is normal).
The auth files for netsus refer to the config entries coming from /var/appliance/conf/appliance.conf.xml (is this where the webadmin user/pass is stored?) But this file is empty! Last modified today, when the server was rebooted safely.
Any suggestions? I'd like to not have to reinstall if possible. If the only thing at fault here is the empty config file, can someone show me what theirs looks like so I can recreate?