there are no printers installed but the Inventory for the computer says 1 printer, and in the printer area that list the printer it just says PPD
I have to reset the printing system on the computer and have inventory run in order for it to display the proper value for how many printers are installed = 0
anyone else have this issue ?
in the computers printers list on the JSS the Model of the printer says "No PPD" ?
this is a Sharp MX-C311, why does it say "No PPD"
for the other printers, the Model lists the printer driver version.
in /Library/Printers is see a PPD directory, and within that I see the
Sharp MX-C311.PPD.gz
My policy installs the driver and then maps the printer. I do this with also Xerox printers and everything is ok with them, the Model for the Xerox machines show the driver version. Why is the Sharp printer different?
+11Check for files inside /etc/CUPS/ppd. CUPS copies PPDs there when a printer is installed. I believe Casper looks for PPDs in there and it will report that a printer is installed if a file is found.
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