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Office 2016 - You are opening the application "Microsoft AU Daemon" for the first time...

  • August 19, 2015
  • 34 replies
  • 183 views

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When opening any Office 2016 app, this is popping up for every different user of the system.

It's easy enough to hit open but I'd like to know if anyone else saw this and was able to work around it?

34 replies

emily
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  • Hall of Fame
  • August 19, 2015

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  • Valued Contributor
  • August 19, 2015

Do check out the link @emilykausalik quoted--
I ended up using a solution like that that one, and then for good measure added the following to remove that app from quarantine.

/usr/bin/xattr -r -d com.apple.quarantine /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

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  • Author
  • Valued Contributor
  • August 19, 2015

Maybe I'm dense but I see no solution in that thread for the problem I'm encountering above.

Edit: Nevermind, I found it. Thanks guys.

Edit 2: Well, to be honest my intention is not to disable the microsoft au daemon feature. I just don't want users to be prompted to open the file or not. Still searching.


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  • Valued Contributor
  • August 19, 2015

The "Microsoft AU Daemon" is part of the "Microsoft AutoUpdate.app", so if you remove the quarantine from the app (using the xattr -r -d), that should stop the message.


bpavlov
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  • Esteemed Contributor
  • August 19, 2015

@kstrick Makes one wonder why MS doesn't have that as part of their script if it's just an attribute issue. Certainly wasn't present in 2011. And my understanding is that MS AutoUpdate hasn't actually changed in 2016.


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  • Valued Contributor
  • August 19, 2015

Microsoft always makes me wonder...


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  • Author
  • Valued Contributor
  • August 19, 2015

@kstrick

So, I've been going through all the posts and I have a few questions:

1) The above xattr command doesn't seem to be doing anything on 10.10.5. What does work is the following code being run while the user is logged in:

#!/bin/sh
#Find Current User
CurrentUser=`/usr/bin/who | awk '/console/{ print $1 }'`
echo $CurrentUser

#Set Command Variable for trusted application
register_trusted_cmd="/usr/bin/sudo -u final /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -R -f -trusted"

#Set Variable for application being run against
application="/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app"

#This runs the combination of variables above that will block the running
#of the autoupdate.app until the user actually clicks on it, or goes
#into the help check for updates menu.  Additionally this needs to be
#run for each user on a machine.
$register_trusted_cmd "$application"

However, this raises a concern. What are people doing to avoid this problem for new users?


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  • Valued Contributor
  • August 19, 2015

Not sure why xattr not working on 10.10.5, have to play with that on a 10.10.5 machine....

If you can only get it to work per-user with the lsregister command, you would need to have a script run each time a user first logs in either via a launch agent or a 'once per user' login policy in casper...


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  • Author
  • Valued Contributor
  • August 19, 2015

Which is totally why I'm about to say, this isn't worth the time and inform users to hit OK.

Is there a way to "whitelist" an app for the entire system?


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  • Valued Contributor
  • August 20, 2015

yeah, this has me pretty annoyed now... i was playing with this and it seems like the reason xattr isn't working, is that apparently the quarantine flag isn't set set for that app?!?! (at least not showing with ls -l@ or xattr -l )

@tnielsen the xattr is supposed to whitelist for the whole system, which is why this is so annoying, and yeah seems like a lot of work for something so 'stupid'... i have an idea or two to still try, if it works i'll post....


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  • Author
  • Valued Contributor
  • August 20, 2015

I thought it could be a permissions issue, my thought was maybe wheel needs to have write permissions. That's not it. xattr isn't working, but the code here is if run for that specific user.

#!/bin/sh
CurrentUser=`/usr/bin/who | awk '/console/{ print $1 }'`
register_trusted_cmd="/usr/bin/sudo -u $CurrentUser /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -R -f -trusted"
application="/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app"
$register_trusted_cmd "$application"

The shitty thing about this, is that new users would need this to be run as part of a login script in order to work around that prompt.

If you could lsregister an app for all users... that's what we need.


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  • Author
  • Valued Contributor
  • August 21, 2015

Hey, since I've had some time to sleep and not be drowned in work. I believe we just need to run this as part of a default login script (without the sudo command), or do this during installation to loop through all system users (for each user, run the above commands). I'm testing it now. I just want this to be over =(


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  • Valued Contributor
  • August 21, 2015

every update/reboot on 10.11 this re-appears for me interestingly.


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  • Esteemed Contributor
  • August 22, 2015

How are you all deploying this? It's a critical question. The VL installer has some weird post install scripting in it that's causing these issues. In the case of the MAU, it's the following:

if ! [[ $COMMAND_LINE_INSTALL && $COMMAND_LINE_INSTALL != 0 ]]
then
    register_trusted_cmd="/usr/bin/sudo -u $USER /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -R -f -trusted"
    application="/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app"

...

So if you've just uploaded the VL pkg into Casper and deployed it, that section of code will not run and thus the app is not trusted.

You have two ways out of this:
1) if you are using logon scripts then you can append that lsregister command into it and that should fix it.
2) Consider re-packaging the VL installer. I've a guide on how to do so on my own blog here

Be warned: my method does not install the update daemon at all, which means you will have to package and push all updates yourself.


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  • Author
  • Valued Contributor
  • August 24, 2015

Franton, deployment is being done through self service and ARD pushes. I'm only in the testing phase so there's no mass deployment yet.

The application apparently needs to be trusted by each user for some reason and that's what the current problem is.

The following code AT LOGIN does fix the problem. I just wish there was a way to trust this app system wide on 10.10.5.

#!/bin/sh
CurrentUser=`/usr/bin/who | awk '/console/{ print $1 }'`
register_trusted_cmd="/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -R -f -trusted"
application="/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app"
$register_trusted_cmd "$application"

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  • Honored Contributor
  • October 2, 2015

I just removed the app for now. I can either install it later or push the updates myself


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  • Contributor
  • October 5, 2015

I have also running into the MAU Daemon pop-ups with our deployment - I have followed most everything above and linked pages as well. I cannot get this to set as 'manual' after a user installed Office 2016 from Self Service (they are presented with the pop-up).

I am thinking that the "ApplyChoiceChanges.xml" solution might be what I need to visit next, with simply not install MAU as (as @CapU seems to have as well -- CapU or @millersc did you use an alternate solution to remove MAU? My issue now is that Casper returns logging that says my XML is malformed :( Are there example ChoiceChanges.xml files I can reference you guys might have in-place? I am not sure what mine is missing...

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<array>
<dict>
<key>childItems</key>
                <array/>
                <key>choiceDescription</key>
                <string>Microsoft AutoUpdate</string>
                <key>choiceIdentifier</key>
                <string>com.microsoft.autoupdate</string>
                <key>choiceIsEnabled</key>
                <true/>
                <key>choiceIsSelected</key>
                <integer>0</integer>
                <key>choiceIsVisible</key>
                <false/>
                <key>choiceSizeInKilobytes</key>
                <integer>4997</integer>
                <key>choiceTitle</key>
                <string>Microsoft AutoUpdate</string>
                <key>pathsOfActivePackagesInChoice</key>
                <array>
                    <string>file://localhost/Users/test/Desktop/Microsoft_Office_2016_Volume_Installer.pkg#Office15_all_autoupdate.pkg</string>
                </array>

Ownership on the file:

-rw-r--rw-  1 rseys  TESLAMOTORSDomain Users        8983 Sep 25 15:29 tslaconfig.plist

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  • New Contributor
  • October 5, 2015

I followed the instructions above also, but had same problem with MAU. Ultimately used the ChoiceChanges to rip out the MAU since we want control of updates.


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  • New Contributor
  • October 5, 2015

Dropped the choice file in the tmp directory, used Composer to make it pkg and pushing with the rest of my Office 2016 policy. I followed @donmontalvo policy flow linky here and made the pkg part of it. Naming order is important, that being said, this doesn't seem logical, but it works consistently and I'm not going to question it anymore. In this order:
Microsoft_Office_2016_Volume_Installer.pkg
Microsoft_Office_2016_Volume_Installer_Choices.pkg.zip
Microsoft_Office_2016_Volume_Installer_licensingV2.plist.pkg
Microsoft_Office_Excel_15.14.0_Updater.pkg
Microsoft_Office_OneNote_15.14.0_Updater.pkg
Microsoft_Office_PowerPoint_15.14.0_Updater.pkg
Microsoft_Office_Word_15.14.0_Updater.pkg

Note we are not pushing Outlook and MAU, so that update is missing here.

This is my choice file:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<array>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.word</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.excel</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.powerpoint</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.onenote.mac</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>0</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.outlook</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>0</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.autoupdate</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.licensing</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.licensing.volume</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.office.fonts</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.office.frameworks</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>1</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.office.proofing</string>
    </dict>
</array>
</plist>

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  • Author
  • Valued Contributor
  • October 5, 2015

Nice, thanks for the update.


bpavlov
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  • Esteemed Contributor
  • October 5, 2015

@millersc Since the other items are by default seleted, you really only need this:

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<array>
    <dict>
        <key>attributeSetting</key>
        <integer>0</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.outlook</string>
    </dict>
    <dict>
        <key>attributeSetting</key>
        <integer>0</integer>
        <key>choiceAttribute</key>
        <string>selected</string>
        <key>choiceIdentifier</key>
        <string>com.microsoft.autoupdate</string>
    </dict>
</array>
</plist>

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  • New Contributor
  • October 5, 2015

Tried that, it didn't like me then. This works consistently over and over.


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  • Contributor
  • October 5, 2015

Shameless plug to get folks to up-vote my feature request to have Casper support choices.xml files natively. https://jamfnation.jamfsoftware.com/featureRequest.html?id=3516


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  • Contributor
  • October 16, 2015

Took a more forceful approach as trying the register the app for individual users would just become too much of an issue and I was tired of trying to figure out a more technical solution. As part of our post install script for Office I renamed Microsoft AutoUpdate to MircosoftAutoUpdate.

This prevented the dialog box from popping up for users on first run and also has the added benefit of removing the "Check for updates" functionality from the individual application help menus in case users get curious. Though since the app is still there techs can run it if they need to pull updates for a particular machine that didn't get the patches we push out. Not elegant but its simple and it works.

Of course if AutoUpdate ever gets reinstalled its name would have to be changed again.


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  • Contributor
  • November 9, 2015

Originally I hade tried renaming or moving the Microsoft Autoupdate app as I still wanted our Self Supporting users to be able to use it. However what happened when I moved it is that if you actually update the app, it just installs it back into its original location and will keep going into a loop because its not updated.

What I did find that works is disabling (unloading and removing) the MAU LaunchDaemon: com.microsoft.autoupdate.helpertool.plist

Now its available in the menubar for people who have rights to do so, but it won't launch itself when you launch each app for the first time.