Options for remote control...

hdsreid
Contributor III

Not sure if this is a feature request or something that is possible that I do not know how to configure...
I would like to assign certain technicians the ability to remote control without permission on a device, but only if there is no user logged onto the device at the time. Our Windows devices are managed by ivanti endpoint manager, used to be called landesk years back, and one of our windows engineers has implemented this feature for our windows machines. This is especially useful for some of our Windows VMs that are only used for testing - now I can login to mine without needing permission.

The only option I can find in Jamf is to never prompt for permission, which I cannot enable in my environment due to audit and legal concerns.

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