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OS X need to repair your library (after Mojave upgrade)

Forum|Forum|7 years ago
October 1, 2018
29 replies
248 views

+10

glpi-ios
Valued Contributor

Hi,

I was in MacOS 10.13.6 and since I updated to Mojave, everything works exept when I create a new account (AD or Local), I have this message : "OS X needs to repair your Library to run applications. Type an Administrator's name and password to allow this".

And when I look the user folder's permissions, I can see "Root" is owner and no user.

is it a "User template" issue ?

I have to upgrade 1400 computers, how can I resolve this ?

Thank you for your help

Best answer by glpi-ios

Hi everybody,

After hours of testing, I found the culprits

/System/Library/User Template/Non_localized/Library/Application Support/com.apple.TCC
/System/Library/User Template/Non_localized/Library/Application Support/AddressBook

When I delete these two files, everything works again.

I know that I should avoid touching the 'User Template' as much as possible, but I try to use it as little as possible.
The problem is that there are still some settings that we want to use by default in our company that I still can't integrate into the Jamf Pro configuration profiles.

I try to migrate to the maximum each setting with scripts and configuration profiles ...

Thank you all for your help.

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+17

CasperSally
Honored Contributor
Forum|Forum|6 years ago
March 13, 2019

@SGill are you still managing bookmarks in Safari in Mojave? I'd really like to not have to script to install for every user.

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+12

SGill
Valued Contributor
Forum|Forum|6 years ago
March 13, 2019

I still manage them for Safari on ethernet connected devices, but the issue described above really only becomes a problem (in my environment at least) on about 10% of laptops that are creating a new AD profile directly over wireless. Even an empty User Template folder (with only contents put there by Apple) on a laptop not connected to ethernet, will have the same occasional failure rate and the same error message (Library needs repair...). Currently my fleet is 5% Mojave 90% HS, 5% Sierra where I'm seeing these results.

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+3

dogBother
New Contributor
Forum|Forum|6 years ago
August 6, 2019

I've got the same issue and I believe it's related to our engineers pushing out Safari bookmarks but I want to find out how I can prove it's the bookmarks which is borking up the permissions.