Good day, I know this is a little off topic but what are your Job titles?
I'm a Technical Analyst for our local school district. I'm not a school tech, I mainly handle our division office with IT stuff and manages iOS devices. For people that handles both iOS and Mac, are you guys Sysadmin? I'm just wondering if being the person who manages JAMF but only iOS devices can be considered as minor sys admin work.. What are your thoughts?
Job Titles are weird. It depends on so many factors: what kind of org you work in, the history of the Tech. Dept at that org, your job responsibilities, public org vs. private business, area of the country, rigidity (or lack thereof) your management or HR department. I learned a long time ago that a job title can't be relied upon to determine what a person does or how valuable they are to an organization.
For the record, my actual official job title at the independent school where I work is "Tri-Campus System Technician", but I actually do way more with sysadmin tasks, back-end infrastructure, and planning than what my job title would imply. Yes, I repair computers. Yes, I help end-users figure out problems. Yes, I run a physical help desk. But that's all the minority of my day-to-day job. Hmmm, maybe it's time to request a new job title.
To answer your question: if you're a Jamf admin that manages only iOS devices, I'd label you a Junior SysAdmin. Or possibly a Product Specialist. Or, even, "iOS Platform Manager".
I wouldn't worry too much about your title. I've had friends that worked for start ups that had some really crazy titles. OSX Ninja, Mac Whisperer, IT Dude, are all real titles.... Granted, I wouldn't put that on my resume any time soon, but from what I understand, each of those companies were pretty lax and would back you up if needed about what you decided to put on your resume as job title as long as it wasn't too high above what you did. Ex. IT Dude couldn't say he was CTO, but he could easily say Apple Architect.
I am also a school district tech. I (along with 2 other guys) deal with ALL Jamf stuff (OSX and iOS...around 30K devices). We are also our Google Admins (another 10K devices or so). We use either Apple/Google System Admin or (my badge says) Apple Tech III.
In a recent job search I was denied an interview because my title was IT Technician, Level II. They were looking for at least a Level III. I was the lead Jamf Pro admin and there were no positions above Level II! Probably dodged a bullet on that job anyway.
My current title is "IT Support Manager" only because I literally manage the IT Support tasks for the company (I'm currently the only IT guy here) but I get pinged by recruiters all the time that ask if they can "help me build my team" or "I have a great candidate for you." None of which I even remotely deal with.
My job title previously was "client services engineer." I wasn't happy with that - didn't like the "client services" as it doesn't exactly indicate that it is an IT position (almost sounds like a concierge type of role), and didn't want a title that contained "engineer" because in many places, that's considered a term of art, and actual engineers get kind of touchy about it.
We switched to "Senior Client Computing Administrator," It's about as good as I can get, I think. (I'll clarify that I'm the "Mac/iOS Specialist" if asked, but that's not officially part of the title.)
Incredibly dependent on environment, but mine:
"Macintosh Systems and Windows Enterprise Packaging Administrator "
That's what my email signature says, anyway. If I had to break it down and compare to some of my co-workers... I'm basically "Mac OS Systems Engineer" and Windows Packaging Administrator" . (I do all the Mac work from engineering/architecting (Jamf and more), but on the Windows side I basically just cover the packaging for SCCM). Around here, "Engineer" typically means a 10-15% bump in salary on job postings, but it is so subjective that it isn't worth arguing over at work.
We need industrial standard job title for Jamf Pro admins. Just like 99% of companies use Software Engineer.
I've seen "Client Platform Engineer" which I do like. My title right now is "support engineer" but with this title, I get a lot of help desk / Service desk roles from recruiters but I hardly work directly with the end users. I'm mostly working on projects and changes we need to make to improve the end user products.
My current title is; IT Coordinator, but I manage all aspects of JAMF both iOS and macOS, manage most helpdesk requests, do some light sysadmin stuff, manage the network and handle everything printer related for a school of 550 students + 90 staff on one campus.