I've been trying to use Slack to supplement the JAMFNation discussions but I just don't get it. It's a flowing stream of consciousness in chatrooms. In order to "get" the discussion, you have to digest the entire conversation starting with the beginning... if you can find the beginning of that particular stream. Like any chatroom format, there can be 10 different conversations at the same time and can be impossible to discern who is talking to whom unless you are constantly monitoring every message that comes in.
I've tried searches for specific information within the chats but search doesn't appear to work on the iOS Slack app - it either turns up empty results even if I know for a fact the search term exists or the app just crashes. And I've never been able to search for anything via the web interface either.
What am I missing? How is Slack helpful if you can't stare at the screen and monitor all the conversations simultaneously in real time? Posted discussions like JAMFNation are great because they (usually) keep the discussions very focused on just the specific topic at hand. If the topic runs its course and a solution is provided, it stays there for anyone to find.. along with the relevant discussion focused on that topic alone. And if a year from now someone is looking for that solution, they can search the entire board for an error or symptom and get only the info they need (usually). The microsoft-office channel in Slack where the MS engineer guy has setup shop is great but it has the potential of mixing any and every Office problem into a jumble:
Q1: I'm getting an error 43 when I click a thing in Excel. How do I fix it?
Q2: Word crashes when I do this entirely different and unrelated sequence of events. how do i fix it?
A: delete the blah.plist file
Q1 & Q2: is that for my problem or the other guy?
I'm not saying Slack is garbage. I'd really like to use it since there's a lot of jamf and non-jamf talk going on over there, but I can't find my way through it all. What am I missing?
