Package upload does not complete.

Yamashiro
New Contributor III

Hello,All.

I uploaded my file as a package to the jamf server, but "Availability Pending" is displayed and the upload of the package is not completed.
* It was possible to upload without problems at 2019/08/28 12:00 (UTC).

Is there a solution to finish uploading the package?

7 REPLIES 7

asher_wilkinson
New Contributor III

Hey @Yamashiro , did you ever figure out what the problem was? I'm running into the same issue.

Steven5342
New Contributor III

Having the same issue with a 500MB package. Any resolve?

pramodmac
New Contributor III

Hi All,
I'm also facing the same issue, I have 12 KB Pkg file which I uploaded and its giving me "Availability pending" error for such a small file, any thoughts. ours is cloud distribution point

tgary
New Contributor II

Are you using Google Chrome for uploading?

I've run into this issue several times and Jamf support tells me it's an occasional bug that creeps up when using Google Chrome to upload new pkgs. Whenever I get stuck at "Availability Pending" on a new pkg, I try uploading the same pkg using Firefox or Safari and it works. It's odd because Chrome still works about 98% of the time and it's my primary browser for all things related to our Jamf cloud, but when this issue randomly pops up, I try it again using a different browser and we're back in business.

Hope this helps.

RedWings
Contributor

I now have this issue with our Jamf Cloud instance. With all sizes of packages. The smallest being 200KB

macmanmk
Contributor

Yep. Same thing for us. I'll open a ticket in the morning if it's still not working.

RedWings
Contributor

Ticket opened.