Panopto

[nateburt]

Do you deploy Panopto at your site? Are you able to push the installer to a computer using common events? I used to do this very easily with the custom download from the vendor, but now am only able to get it to work via Self Service. Log files suggest a possible permissions issue with an account generated to manage the install. I'm not sure whether the change is High Sierra, the installer, or other.

[mcfarlandp]

@nateburt We have seen the same issue. If it is pushed thru Jamf remote with a user logged in or if it is installed thru self service it works properly. If it is installed without a user logged in that is when we get errors of Panopto Cannot upload and see the permissions errors. Have you had any luck since this post?

[nateburt]

@mcfarlandp No luck to speak of. I didn't even have luck with JAMF Remote with a user logged in - but will try that again when there's another update. Thanks for that tip.

[nateburt · Accepted solution]

This post and the recent macadmins Slack discussion about it may be of interest:
https://www.jamf.com/jamf-nation/discussions/32845/installer-would-like-to-administer-your-computer