Pending - Application is not available to install
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Posted on 10-06-2015 08:20 AM
i am getting this error message when students try to install garageband. the app catalog sees garageband as a paid app, however all our iPads are new and garageband was free with them, so is my problem that i need to add through VPP or something else?
iPads started as 8.4.1 and i updated to see if it solves the problem, so they are also on 9.0.2. Casper is 9.81 and the app store is restricted.
any help would be great!
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Posted on 10-06-2015 11:39 AM
You need to get VPP2 licenses for Garageband, etc. even though it was included with the iPads. The form is here:
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Posted on 10-06-2015 11:53 AM
Thanks!
I'll give that a try!
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Posted on 10-12-2016 10:54 AM
I've already got the VPP managed apps from Apple, and am still getting this message. Any ideas?
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Posted on 10-18-2016 08:56 AM
when this happens lately all i have to do is refresh the app in VPP in the Casper suite - Global Management> Vpp Accounts - and then it will usually install sometime that day.
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