Platform SSO + Okta using Custom Domains

[guyver83]

Hi all -

We got PSSO working with our Okta preview environment and thought the setup for our production environment would be easy using the article by Sean from Jamf. However, we are hitting the same issues during registration when after the user input their password, the registration is not available (see screenshot). 

Also, I've noticed all articles references the okta preview environment. Has anyone gotten PSSO to work in their prod environment with a custom domain (e.g., companyname.com, login.companyname.com, etc.) vs. the standard company name.okta.com? 

I have reached out to Okta who suggested we add desktop password sync in addition to their PSSO article and we are still having the same issue. 

[Shyamsundar]

if your using Device Compliance, Please check the users are added to the AD group which is scoped for Device Compliance. 

[guyver83]

Thank you for the reply, we aren't using Device Compliance.