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Policy/Application stuck in Self-Service

  • November 6, 2019
  • 2 replies
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A policy and package (slack application) I had deployed through Self-Service for macOS users to install has been deleted but it still appears in the self service app.

I have deleted both the policy and package from Jamf Pro (10.16.1) but it is still coming up after a few weeks.

Any ideas?

Best answer by mm2270

Are you sure it wasn’t added to Jamf as a Mac App Store application instead of a regular package + policy? Those can be made to show up in Self Service as well.

2 replies

mm2270
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  • Legendary Contributor
  • Answer
  • November 6, 2019

Are you sure it wasn’t added to Jamf as a Mac App Store application instead of a regular package + policy? Those can be made to show up in Self Service as well.


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  • Author
  • New Contributor
  • November 6, 2019

Ran into that right as I posted. Thanks!