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Question

Pre-Stage Enrollment not working for 2 MacBook Airs

  • August 24, 2017
  • 3 replies
  • 17 views

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We have enrolled around 50 new MacBook airs into our JAMF... All are working great except for 2. They are listed in our DEP, show up in JAMF Scope, but just won't get the initial configuration. I have re-formated them a few times now, but still nothing.

Thoughts?

3 replies

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  • Valued Contributor
  • August 24, 2017

Check your time settings on those macbooks


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  • Contributor
  • August 25, 2017

I've also experienced that. Sometimes, in PreStage, un-checking, save, and then re-checking the computers will resolve the problem.


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  • Contributor
  • September 1, 2017

Run an inventory on your Mobile Devices, I found several MacBooks (out of 700) came over from DEP as iPads and it hosed the PreStage for them until I deleted those records.