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Prevent Users (admin) to disable SentinelOne in background items

  • October 26, 2023
  • 8 replies
  • 67 views

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  • New Contributor
  • 2 replies

Hi,

 

We rolled out SentinelOne a couple of months ago, now we noticed users disabling SentinelOne under

LoginItems>Allow in the Background in the system settings. 

 

What is the best way to disable this? 

Best answer by AJPinto

Use a configuration profile to manage the background item. Honestly, you want a configuration profile for pretty much every application you don't want users to be able to disable.

 

 

8 replies

PaulHazelden
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  • Jamf Heroes
  • 409 replies
  • October 26, 2023

Build a config to add the Background items, and push it out from Jamf.
I used iMazing profile editor to make mine. It is in the Service Management section.
Find the Team identifier or bundle identifier etc, and add them in as a rule value.
Once they are installed, they are marked as managed by MDM and are not changeable.


PaulHazelden
Forum|alt.badge.img+12
  • Jamf Heroes
  • 409 replies
  • October 26, 2023

Build a config to add the Background items, and push it out from Jamf.
I used iMazing profile editor to make mine. It is in the Service Management section.
Find the Team identifier or bundle identifier etc, and add them in as a rule value.
Once they are installed, they are marked as managed by MDM and are not changeable.


Original Post for this with instructions...

https://community.jamf.com/t5/jamf-pro/background-login-items-ventura/m-p/276568#M250670


AJPinto
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  • Legendary Contributor
  • 2802 replies
  • Answer
  • October 26, 2023

Use a configuration profile to manage the background item. Honestly, you want a configuration profile for pretty much every application you don't want users to be able to disable.

 

 


Forum|alt.badge.img+3
  • Author
  • New Contributor
  • 2 replies
  • October 26, 2023

I created the btmdump.text file, i see a lot of different Sentinel UUID's like Sentinel Labs Incl., SentinelOne Extensions, Sentinel_Helper etc etc. 

In the iMazing Profile Editor i created  Service Management - Managed Login Items, there i fill in 

Rule Type: TeamIdentifier, Rule Value, Comment and Team Identifier. 

Which rule value do i need to fill in?

For example the first UUID i has the following information: name, type, disposition, identifier, url, generation, embedded item identifier etc. Not sure which of these field can be used to fill in at the rule value in the iMazing Profile Editor.

 


Forum|alt.badge.img+3
  • Author
  • New Contributor
  • 2 replies
  • October 26, 2023

Use a configuration profile to manage the background item. Honestly, you want a configuration profile for pretty much every application you don't want users to be able to disable.

 

 


This seems to be working, is this also working for Monterey or only Ventura/Sonoma?


AJPinto
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  • Legendary Contributor
  • 2802 replies
  • October 26, 2023

This seems to be working, is this also working for Monterey or only Ventura/Sonoma?


This function was added in Ventura and continued in Sonoma. Background Items preference pane did not exist in Monterey, and they cannot be managed or disabled by the user.


PaulHazelden
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  • Jamf Heroes
  • 409 replies
  • October 27, 2023

Rule type has to match the Rule value
For Google I have a rule type of Team Identifier, and the Rule Value is EQHXZ8M8AV.
Team Identifiers are usually a code like this.
Bundle Identifier for Google is com.google.

Bundle Identifiers normmally follow this pattern.


scottb
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  • Valued Contributor
  • 1287 replies
  • October 27, 2023

This is what ours looks like - you can add/subtract items on the fly and it works great: