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Question

printer policy...

  • April 29, 2010
  • 1 reply
  • 2 views

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Hi, I have some Self Service policies that map printers that we're suddenly
experiencing issues with. Users will launch a printer policy and either a
printer will replace another one or printers simply won't map despite
being in the policy. We haven't updated our server and our clients
haven't changed OS version. What could be the trouble?

John McLaughlin
Technical Support Specialist
Newton Public Schools

1 reply

stevewood
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  • Hall of Fame
  • April 30, 2010

What version of OS is on the client machines and what version of JSS are you
running?

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475