Problems editing posts?

sdagley
Esteemed Contributor II

Anyone else seeing a problem where the Edit option isn't available for posts you've made? I've now seen it on multiple posts I've made in the past couple of days and I'm wondering if I have company.

12 REPLIES 12

mvu
Valued Contributor III

Just checked: I don't see the Edit button either. Using Safari/Ventura latest.

sdagley
Esteemed Contributor II

I'm also a Safari user, so tried Chrome and the Edit button is missing there as well. Sounds like a borked forum software update

mm2270
Legendary Contributor III

Posting a reply just to see if I can edit it.

Edit: I can edit. The edit is still showing up for me under the down arrow. Maybe they fixed the issue already?

Screen Shot 2023-05-25 at 3.56.17 PM.png

 

Edit 2: Forgot to mention, this is using Google Chrome. I didn't test with other browsers.

JustinV
Contributor
Contributor

Hey all, We have limited the time to edit posts to assist with backend management. I understand how this may wrench your plans to update your post. We can do one of two things. I can edit the post for you, or you can post on the post thread with an update. Thanks for working with us on this solution!

- Justin

sdagley
Esteemed Contributor II

@JustinV What is the threshold for losing the ability to edit a post? I don't think it had been more than 15-20 minutes since I had originally posted a reply this morning when I wanted to clarify something and realized the missing Edit button I'd seen yesterday wasn't a fluke. 

Hey @sdagley, I will reach out directly. 

mm2270
Legendary Contributor III

So what is the time limit now? It would be nice to know.

alstalent
New Contributor II

Can we delete a post and start over if we have made a typo?

Hello @alstalent I can edit or delete anything for you on Jamf Nation!

Please let me know by sending a dm or email to jamfnation@jamf.com I can get something changed/deleted for you!

cduran
New Contributor II

Hi Justin I have a post I just submitted yesterday that I need to edit or to please just have deleted so that I can resubmit. The title is Blank White Box Appears When New Okta Users Sign in via Jamf Connect Before MFA Enrollment. It is my first and only post so should be easy to find. If we can please delete it, I can just resubmit it as new. I would appreciate it. I noticed right away I did not have any options to edit or delete even just 7 minutes after submitting. I appreciate it please let me know if there is anything else you need from me. 

Hello! @cduran I was able to make an adjustment to your post and replied to your email that was sent to jamfnation@jamf.com I hope this was completed correctly for you!

Hi Mitchell, Yes thank you so much for that the corrections are all there. I appreciate the speedy response and assistance with this. Much appreciated!