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Posted on 10-02-2017 06:17 AM
Our school has 450+ MacBooks and 150+ iPads. At the moment I have one iPad that will not install the profile. The CA certificate is being installed before the profile with no errors. I'm not sure what could be stopping this one iPad from enrolling.
I've followed the steps in the article below with no luck. Also, the iPad is set to the right time.
https://www.jamf.com/jamf-nation/articles/192/mobile-device-enrollment-error-invalid-profile-or-invalid-certificate
Solved! Go to Solution.
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Posted on 10-02-2017 07:32 AM
On the iPad go to General: About: Certificate Trust Settings and Enable the JSS Certificate.
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Posted on 10-02-2017 06:44 AM
Is the iPad on 10.3 or higher and is your certificate self signed by the JSS or did you buy a third party certificate?
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Posted on 10-02-2017 06:58 AM
iPad is running 10.3.3 and our certificate is self signed by the JSS.
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Posted on 10-02-2017 07:32 AM
On the iPad go to General: About: Certificate Trust Settings and Enable the JSS Certificate.
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Posted on 10-02-2017 07:42 AM
Thank you! I had no idea that setting was there.
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Posted on 01-22-2018 07:00 AM
You are a life saver
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Posted on 09-23-2018 08:52 PM
Thanks amickelson, I confirm this fixed it for me also.
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Posted on 10-03-2018 11:37 AM
I wish it was trusted at install.
any way to make this happen?
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Posted on 01-22-2020 10:58 AM
Still relevant after all these years!
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Posted on 04-11-2020 11:24 AM
Yeah, I got burned by this recently when setting up an iPad for the first time with Jamf Pro.
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Posted on 09-14-2020 03:59 AM
I am still getting this message , even the certificate trust is enabled.
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Posted on 01-24-2022 03:39 AM
Same here, the trusted certificates are enabled but the profile fail to inject the certificate.
