Profile Installation Failed

darkLord
New Contributor

So, this is only happening when trying to install an enrollment profile on an iOS device running software version 13.1.3. we are currently using Apple Configurator 2 to deploy our iPad devices to connect with our Profile Manager.

Message:

Profile Installation Failed
The server certificate for "https://...../devicemanagement/api/device/auto_join_ota_service" is invalid.

We use a self-signed certificate and it has been working just fine up until this week. I have gone through and looked at the certificates and settings for the server and everything checks out just fine.

I also tried a few tips from various forums and it still no luck. Hoping to see if anyone can help with this.

Thanks!

1 REPLY 1

cdenesha
Valued Contributor III

I don't know much about these things but no one else has answered so..

Perhaps this link "Requirements for trusted certificates in iOS 13 and macOS 10.15" will help? I saw another post where a 'Subject Alternative Name' is now required.