Profile says unverified

gsabari
New Contributor III

Hello All,

In our company we have started seeing in most of the macs mdm profile and other profiles says unverified, if we remove and re-add MDM profile resolving the issue.

What will be the root cause? Is there a way we can take report on how many macs affected because of this issue?

3 REPLIES 3

mlavine
Contributor

I was seeing this too, it means that the Mac is dropping or otherwise losing your Jamf Pro's certificate. You can fix this quickly, without re-enrolling, by running the following command:

#!/bin/sh
sudo jamf trustJSS

That command, courtesy of Rich Trouton, adds a trust for the JAMF CA back into the System keychain.
https://derflounder.wordpress.com/2015/06/29/caspers-hidden-documentation/

gsabari
New Contributor III

Thank you @mlavine . I will check this command and update

jmariani
Contributor

This just worked for a 10.13.3 machine that I manually removed the MDM from using JAMF. The profile showed unverified after the first jamf manage that I ran.

I then ran a sudo jamf trustJSS and another jamf manage and all profiles were back to verified.