Posted on 06-23-2023 04:42 AM
Hello,
I'm fairly new to jamf pro / protect and just took over partial responsibility for a tenant.
I noticed, that lots of devices do not have the most recent Protect version, even with "automatic updates" enabled. (Most of them on os 12+)
They check-in daily and I can see them as "connected" in Jamf Protect.
Do I have to push the updates manually or is there something else at fault I haven't thought of?
Thanks,
Georg
Solved! Go to Solution.
Posted on 06-26-2023 07:20 AM
There were a few issues I found:
MDM profiles not approved on some devices
Configuration policy rolled out for a different Site.
Devices on old OS version
Upgrading / re-enrolling / approving MDM status helped!
Posted on 06-26-2023 07:20 AM
There were a few issues I found:
MDM profiles not approved on some devices
Configuration policy rolled out for a different Site.
Devices on old OS version
Upgrading / re-enrolling / approving MDM status helped!