Protect not automatically updating

georgbhm
New Contributor II

Hello,

I'm fairly new to jamf pro / protect and just took over partial responsibility for a tenant. 

I noticed, that lots of devices do not have the most recent Protect version, even with "automatic updates" enabled. (Most of them on os 12+)

They check-in daily and I can see them as "connected" in Jamf Protect. 

Do I have to push the updates manually or is there something else at fault I haven't thought of?

Thanks,

Georg

1 ACCEPTED SOLUTION

georgbhm
New Contributor II

There were a few issues I found:

MDM profiles not approved on some devices

Configuration policy rolled out for a different Site.

Devices on old OS version

Upgrading / re-enrolling / approving MDM status helped!

 

View solution in original post

1 REPLY 1

georgbhm
New Contributor II

There were a few issues I found:

MDM profiles not approved on some devices

Configuration policy rolled out for a different Site.

Devices on old OS version

Upgrading / re-enrolling / approving MDM status helped!