Question regarding iOS app updates

cpizanias
Contributor

Is there any way with JAMF to schedule when iOS apps update themselves so that they're not trying to update willy nilly throughout the day? We have some users who are complaining that their apps try to update at inopportune times. Force updates are set on, but it's my understanding that if we didn't have that then they'd have to manually update their apps via self-service? Ideally I'd want to set it to just run updates overnight if that is a possibility in JAMF Pro.

Any help is appreciated. Thanks!

5 REPLIES 5

nsdjoe
Contributor II

Go to Settings -> Device Management -> App Maintenance. Check the box next to "Schedule Jamf Pro to automatically check iTunes for app updates," set your ITUNES SYNC TIME (we have ours set to 1:00 AM), and check the box next to "Automatically Force App Updates." That should do it for you!

~Joe

cpizanias
Contributor

2a389e5f2b594429be2378614061747b
That's the way ours is set too but it still updates the apps randomly for users throughout the day.

cdenesha
Valued Contributor II

For our cloud instance, that sync time is in GMT which may make a difference on when updates go out. Also, the device can't install if it is locked, so that might be part of what is happening.

jtrant
Contributor III

Has anyone enabled app updates for the Zoom Rooms app? Wondering how it behaves since we don't use Zoom Device Manager which is pretty much all Zoom Support focus on.

jtrant
Contributor III

Now that we've all been down the Zoom Rooms iOS update road a few times this year, I'm wondering if anyone has specific experience with automatically updating the Zoom Rooms app using Jamf?

My concern is the behavior afterwards and timing, e.g. we can't have Zoom Room iPads go down during the day to install an update.