"No Data" when selecting an existing icon for a self ser4vice deployment

danlaw777
Contributor III

Has anyone else seen this? is there a fix? 

 

danlaw777_1-1711375939334.png

not a cache issue, nor a browser, happening in all of them. 

6 REPLIES 6

sdagley
Esteemed Contributor II

@danlaw777 Check your Cloud Services connection under Settings in your JSS console.

danlaw777
Contributor III

no change.....

sdagley
Esteemed Contributor II

Sorry, I should have said try re-entering your credentials for your Cloud Services connection, the green check on that screen doesn't seem to actually indicate there's a working connection. If that doesn't help then I'd say it's time to open a support case with Jamf.

danlaw777
Contributor III

right, i understood, lol, diod what you suggested and still no change. i have a support ticket  in, have for a few weeks now, and theyre not getting anywhere. 

idkwtd
New Contributor

@danlaw777 I have same issue, did you find any solution?

jamf is calling it a known product issue. no fix in other words....