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Question

Re-enroll an iPod Touch

  • February 19, 2020
  • 1 reply
  • 17 views

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We have an iPod that was accidentally deleted in JAMF, the profile that remains on the iPod does not allow the device to be connected to a computer so using Apple Configurator does not work. I tried doing a hard reset on the device and it stays the same. How do I get it to connect back with JAMF?

1 reply

cdenesha
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  • Honored Contributor
  • February 20, 2020

You need to get the iPod Touch into DFU mode so you can reinstall iOS. Here is a link.