Re-enroll an iPod Touch

lrynda
New Contributor

We have an iPod that was accidentally deleted in JAMF, the profile that remains on the iPod does not allow the device to be connected to a computer so using Apple Configurator does not work. I tried doing a hard reset on the device and it stays the same. How do I get it to connect back with JAMF?

1 REPLY 1

cdenesha
Valued Contributor II

You need to get the iPod Touch into DFU mode so you can reinstall iOS. Here is a link.