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Question

Recon - Locating Applications

  • September 5, 2011
  • 12 replies
  • 22 views
A
  • Anonymous

Morning all,

This is more of a query than a problem but hoping someone might have some insight.

Sometimes when I occasionally do a recon on a computer it takes quite a long time Locating Applications.

At the moment I have a laptop in-front of me which has taken in excess of 20 minutes to Locate Applications (Terminal or Recon.app)

Is there anyway to determine why it is taking so long or if it has hung attempting to navigate a folder? I've looked through Console but can't see anything indicating where it is stuck or even where it is through the process.

Any info is appreciated.

Thanks, David

    12 replies

    talkingmoose
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    • talkingmoose
    • Community Manager
    • September 5, 2011

    I would imagine that Casper is using the system_profiler command to return
    On 9/4/11 9:35 PM, "David Moyle" <dmoyle at plc.wa.edu.au> wrote:
    a list of applications. What happens if you run the following command in
    the Terminal on the same machine?

    system_profiler SPApplicationsDataType

    I've had a handful of developer machines hang on this command because they
    seem to have literally installed more than it can handle.

    --

    William Smith
    Technical Analyst
    Merrill Communications LLC
    (651) 632-1492

    donmontalvo
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    • donmontalvo
    • Hall of Fame
    • September 7, 2011

    Would doing so purge the application inventory data we already have? We need that info. Happy to test, but we'll end up enabling it again.
    On Sep 7, 2011, at 1:42 PM, Dan DeRusha wrote:

    Don

    --https://donmontalvo.com
    D
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    • dderusha
    • Contributor
    • September 7, 2011

    Don-
    On 9/7/11 2:27 PM, "Don Montalvo" <donmontalvo at gmail.com> wrote:

    Not sure.... we have it off, but it seems to collect what apps are at
    /Applications.

    Maybe run it from terminal and use verbose mode

    Sudo jamf recon -verbose

    I can still see information on Applications. Just not specifics listed in
    the software collection settings.

    (Copy and paste)

    ExtendScript Toolkit.app

    ESTK CS5 3.5.1.59

    /Applications/Utilities/Adobe
    Utilities-CS5.localized/ExtendScript Toolkit CS5/ExtendScript Toolkit.app

    0B

    FileMaker Pro.app

    11.0.2

    /Applications/FileMaker Pro 11/FileMaker Pro.app

    0B

    FileMaker Pro.app

    6.0.4

    /Applications/FileMaker Pro 6 Folder/FileMaker Pro.app

    0B

    Find Script

    n/a

    /Applications/FileMaker Pro 6 Folder/FileMaker and Apple
    Events/Sample Applications/Finding Records/Find Script

    0B

    Firefox.app

    3.6.13

    /Applications/Firefox.app

    0B

    Flush.app

    n/a

    /Applications/Flush.app

    0B

    FM Web Publishing.app

    11.0v2

    /Applications/FileMaker Pro 11/Extensions/Web Support/FM
    Web Publishing.app

    0B

    fmxdbc_listener.bundle

    11.2.69

    /Applications/FileMaker Pro 11/Extensions/xDBC
    Support/fmxdbc_listener.bundle

    0B

    Font Book.app

    2.2.2

    /Applications/Font Book.app

    0B

    Front Row.app

    1.1

    Dan De Rusha

    donmontalvo
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    • donmontalvo
    • Hall of Fame
    • September 7, 2011

    Takes forever on a Mac that has Adobe CS5 Master Collection (over an hour). On a base system took only a few minutes. I would guess Recon is searching through all the UNIX executables and binaries? Or is it not supposed to if you have those Inventory Preferences disabled?
    Smith, William wrote:

    Don

    --https://donmontalvo.com
    D
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    • dderusha
    • Contributor
    • September 7, 2011

    David-
    On 9/7/11 1:37 PM, "Don Montalvo" <donmontalvo at gmail.com> wrote:

    Try going to the jss - settings - Inventory collection and uncheck the
    Application Collection

    See if that helps

    Dan De Rusha

    S
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    • sean
    • Contributor
    • September 8, 2011

    Is the machine indexed? What happens when you try and use 'locate' in terminal?

    Sean

    S
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    • sean
    • Contributor
    • September 8, 2011

    Sorry, I should point out, I don't know what method Casper uses to gain information and this may or may not help!

    Did you run

    system_profiler SPApplicationsDataType

    locally?

    Sean

    S
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    • sean
    • Contributor
    • September 8, 2011

    Oh, and try this from the Applications directory in Terminal. Does it hang anywhere particular?

    find . -name "*.app"

    Sean

    D
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    • dderusha
    • Contributor
    • September 8, 2011

    Locate will tell you to build the database

    Dan

    S
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    • sean
    • Contributor
    • September 8, 2011

    Unless it has already been done! That is what I was prompting for, has it been done or not.

    Sean

    D
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    • dderusha
    • Contributor
    • September 8, 2011

    Right, It will tell you to build the database meaning...No it has not been
    run

    D
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    • dkucmierz
    • Contributor
    • September 8, 2011

    Ours was taking a significant amount of time as well. Doing jamf recon –verbose will show you the progress and what is taking so long.

    What was taking our machines so long to recon was collecting package receipts. We aren't doing anything with that data, so we turned it off. Made our recon times about 30 seconds.

    --

    David Kucmierz
    Mesquite ISD Technical Services
    972.882.5506

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