Skip to main content
Question

Recover deleted computer from Jamf

  • August 21, 2017
  • 3 replies
  • 116 views

Forum|alt.badge.img+4

Is there a way to recover a computer record from JAMF after it's been deleted? If so what's the process for doing so?

3 replies

Forum|alt.badge.img+15

Suspect that the answer here is "restore from backup", given the number of warnings saying "this is permanent" when you delete one. Is it critical to recover vs. simply re-enrolling the machine?


donmontalvo
Forum|alt.badge.img+36
  • Hall of Fame
  • August 21, 2017

If the computer has a FileVault 2 key escrowed, you'll need to re-issue the key (if the management account is enabled).


Forum|alt.badge.img+4
  • Author
  • Contributor
  • August 21, 2017

Thanks for the reply, It will probably going to be easier to re-enroll. The user is remote and doesn't speak English very well, but I'm sure I can draft an email with some screenshots to help out. I thought I'd ask just in case there was an easy way.