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Register with Microsoft on iOS just hangs with spinning wheel icon

soneal001
New Contributor

2 weeks ago

Issue: Register with Microsoft on iOS just hangs with spinning wheel icon after self service app update 11.2

 

Before when we select "Register with Microsoft" on the iOS device it redirects to Authenticator app, which then require the prompt to login, once that is completed, will return to the Self Service app and it would say "Device Registered".

 

This no longer happens and the Register button just hangs at a spinning wheel.

 

 

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2 REPLIES 2

soneal001
New Contributor

2 weeks ago

Updated the app to the new version that was release today, version 11.2.1 and the ios self service app still hangs...

soneal001_0-1700158075579.png

 

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nwlarivij
New Contributor

a week ago

We have been seeing this issue as well.  has anyone found a resolution for this yet?

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