Registration with Intune failed

[dlondon]

Hi, justs starting down this Intune path.

On a several test macs, I get the following error when I run the Self service policy to launch the Company Portal App and register the machine:

Registration with Intune failed.
Run the item again, ensuring your computer is connected to the internet. If you still cannot connect, contact your IT department.
Details: Microsoft's Company Portal.app is not installed.

The App is installed but the policy clearly it thinks it is not. The app was installed by downloading from the link provided on the macadmins page and then installed. Visually I can see it in Applications folder

I'm using the macOS Intune Integration policy item for a self service policy

Regarding Intune Integration - Conditional Access has been set up in Jamf Pro. Heartbeat is happening, a test of the connection works and also I can force the inventory to upload.

Just wondering if anyone has seen this before or has any ideas?

[dlondon · Accepted solution]

Looks like it may be the same issue as here https://www.jamf.com/jamf-nation/discussions/36228/showing-company-portal-2-6-not-installed-during-aad-registration

I didn't have a copy of Company Portal V2.5 but had an earlier 2.3 version and that looks to have worked - well no errors. The machine has shown up in the portal at https://endpoint.microsoft.com so I'll take that as a win

Looks like you need to be on Jamf Pro 10.22.x to detect the new Company Portal.app/bundleID which is com.microsoft.CompanyPortalMac versus com.microsoft.CompanyPortal on versions of Company Portal App prior to 2.6. As we are on Jamf Pro 10.20.1 I needed the older App to get this to work