Remote control a managed iPad

jsim
New Contributor II

Hi there, any idea if jamf natively allow remote control sesh for managed iPad?

Else, what do you guys do?

1 REPLY 1

Rebry
New Contributor II

I'm afraid it is not possible to remote control an iPad natively from jamf pro.
When that's said I've had great success using TeamViewer quicksupport. At least it gives me the screen of the user, so I'm able to see what they're seeing.