Posted on 05-24-2017 08:30 AM
Testing the remote lock functionality in JSS and sent a remote lock command to one of our Macs with a simple 000000 PIN. Locked as expected, then I unlocked it using the PIN. Worked fine. Locked it again to make sure our end users couldn't bypass it easily then let it shutdown and sit for a few hours.
Now it boots to the PIN prompt screen but displays "Your computer is disabled. Try again in 60 minutes."
Twice now we've let it sit and watch for it to reach 0 so we can re-enter the PIN. Once the timer stops it switches to displaying "Wrong passcode. Try again.", with no fields to enter the PIN/passcode. The only option is to sleep, shutdown, or reboot. When you reboot it starts all over again.
Anyone else run into this? Only option dropping if off with Apple to have them bypass it?
Posted on 05-24-2017 08:58 AM
Annnnd never mind....
Apparently the third time's a charm. Rebooted a third time just before making the post above, waited the 60 minutes, then was able to enter the PIN.