Hello all,
I wanted to share my experience with a few devices running into this error. This only became an issue after erasing the Mac and reinstalling the OS. Below is the response I received from support and this solved my issue.
![0b1f6371-9e45-4b5c-bee9-9caf613b5bed.jpg 0b1f6371-9e45-4b5c-bee9-9caf613b5bed.jpg](/t5/image/serverpage/image-id/15756i138790D1D6524F09/image-size/medium/is-moderation-mode/true?v=v2&px=400)
"After reviewing your logs it seems as though you have quite a few smart groups. There are a few things we can definitely do here. If its more than one MacBooks that are receiving this error please try the pre-stage enrollment again with no smart groups. If the error is only happening to only one MacBook please attempt a PRAM reset by doing the following steps:
-Shut down your Mac.
-Turn it on and immediately press and hold these four keys together: Option, Command, P, and R.
-You can release the keys after about 20 seconds, during which your Mac might appear to restart."