Can anyone tell me what I need to do in order to remove a user from a Shared iPad? A staff member has left recently and we need to remove their user data from the Shared iPads that belong to their department.
Is it possible to just remove the user, or will I have to wipe the iPads?
Dan Jackson (Senior ITServices Technician)
Long Road Sixth Form College
Do you have it set in Jamf that the user can "login" to that device?
You should be able to remove the user in the JSS from having the ability to login.
Also, the user will be removed depending on the cache limit. If it's set that iPad will store 10 user sessions, then the user will be removed on the 11th.
Failing that, reset is the way to go!