Required in-house apps keeps reinstalling

ChristofferS
New Contributor

Hi!
We have a couple of In-House apps deployed to iPads as "Install Automatically / Prompt User to install". These applications seems to be reinstalling now and then.. In the attached image I have been sending blank pushes to provoke it.
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Does anyone else experience this behavior?

1 ACCEPTED SOLUTION

DanielMa
New Contributor III
New Contributor III

Have you confirmed that the App Inventory Version and the App Deployment version match, in some cases the Version of the App is listed as a number and the short version is what people look at, the versions need to match not the short versions, see the attached pics91a43028d25240eb9e01c8bb041cee7b
75d38b3cd666434fad53d7197cb89aec

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3 REPLIES 3

DanielMa
New Contributor III
New Contributor III

Have you confirmed that the App Inventory Version and the App Deployment version match, in some cases the Version of the App is listed as a number and the short version is what people look at, the versions need to match not the short versions, see the attached pics91a43028d25240eb9e01c8bb041cee7b
75d38b3cd666434fad53d7197cb89aec

ChristofferS
New Contributor

Oh, I totally forgot about this post.
We figured it out after a while. It was as you said wrong version number. :)
23ee70edfcd24782ba1847c264591260

Thank you for reply tho!

slundy
New Contributor III

Could this be the same with something Chrome or Firefox? I recently set them up in patch mgmt and they showed up in Self Service, I installed them, they show installed, and then bam they're back showing as 'updates available' despite being the same versions as what's already installed.