Posted on 03-12-2024 10:27 AM
Hi, is there a way to prevent users signing in to the MacBook with an Apple ID?
In a Configuration Profile in Restrictions, I have the following:
Preferences -> -> Disable Selected Items -> Apple ID Preference Pane, iCloud, Internet Accounts
Functionality -> Disable -> Allow Internet Accounts modification in System Settings (macOS 14 or later, supervised)
But users can still go into System Settings and sign in to their Apple ID.
Solved! Go to Solution.
Posted on 03-13-2024 08:21 AM
One of the versions after Ventura 13.6 started not working. It'll work on all Sonoma. Sometimes, I'll have to do "Send Blank Push" in order to disable the Apple ID. You either keep it at 13.6 or upgrade them to Sonoma.
Posted on 03-12-2024 10:35 AM
Sounds like you may have a problem with your configuration profile as that is the payload that would disable it. Have you confirmed the configuration profile is installed on the devices and you dont have another configuration profile managing the same settings?
Posted on 03-13-2024 02:34 AM
Thanks for the quick reply.
I can see the configuration profile is installed okay.
There were some old configuration profiles managing some of those same settings but they were not scoped to anyone. To be safe, I deleted those old configuration profiles now and wiped the machine.
I still have the same issue though.
Posted on 03-13-2024 04:47 AM
Also, the other parts of the configuration profile is working i.e. I have blocked access to the users and groups section, and that is correctly being blocked for the user.
Posted on 03-13-2024 08:21 AM
One of the versions after Ventura 13.6 started not working. It'll work on all Sonoma. Sometimes, I'll have to do "Send Blank Push" in order to disable the Apple ID. You either keep it at 13.6 or upgrade them to Sonoma.
Posted on 03-13-2024 10:56 AM
That was the issue, I upgraded to Sonoma and it worked. Thanks everyone for your help.
Posted on 04-11-2024 11:07 AM
I upgraded to Sonoma, it will look like it's locked, and then when you close and reopen settings it's unlocked again. Any suggestions?
Posted on 07-10-2024 08:30 AM
I am having the same issue. Were you able to resolve it?
Posted on 07-10-2024 10:31 AM
It toggles between these 2 views, because we use .plist/JSON and the restrictions payload to block it. Make sure you also uncheck "Allow Internet Accounts modification in System Settings...." in Functionality.
"Account changes are restricted by a profile"
Posted on 07-15-2024 01:23 PM
For us it toggles between "Sign in is not available" and being fully functional (you can type in the Email or Phone Number field). We do have "Allow Internet Accounts..." unchecked.
Posted on 08-14-2024 07:29 AM
Can confirm that we are also experiencing the same issue
Posted on 08-14-2024 07:40 AM
As far as I remember, we solved this by updating all the MacOS on the MacBooks to the latest version.