Posted on 10-26-2020 09:38 AM
Hello,
Can someone help me with an easy way to silently trigger rum so acrobat updates? With all this online learning, I cant get the students to click update through the CC app. Im also not that good at scripting, I have ran the sudo rum locally which works, but was hoping there is a way to trigger that so it auto updates acrobat. Any help is appreciated!
Posted on 10-28-2020 07:06 PM
I’ve had some issues with Adobe RUM updating Acrobat in the past. It does update the other Adobe products.
Try this script, and make it so it can be triggered / ran from self-service.
#!/bin/zsh
RemoteUpdateManager
Exit 0
This article may help
https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/using-remote-update-manager.ug.html
Posted on 10-29-2020 08:07 AM
I agree with CSCC-JS that making RUM available in Self Service can be handy for users, and I see that the original post asked for a remote solution.
To make our Self Service RUM item more interactive, we use John Mahlman's script at https://github.com/jmahlman/uarts-scripts/blob/master/Adobe-RUMWithProgress-jamfhelper.sh
At least this interactive method will enable the users to see whether Acrobat is updating. Just running RUM in the background doesn't give the user enough feedback on what is happening, IMO.
Posted on 10-29-2020 04:22 PM
Acrobat will need to be closed otherwise the update will fail.
#!/bin/sh
/usr/local/bin/RemoteUpdateManager --action=install
exit 0
Posted on 11-18-2020 01:00 PM
Thank you everyone