Skip to main content
Question

Safari / Chrome / Preview issues

  • November 8, 2018
  • 4 replies
  • 9 views

Forum|alt.badge.img+4

Good Morning!

We are currently experiencing an issue where Safari and Chrome display white pages and Preview doesn't display anything but it's outline.. Has anyone else experienced this?

A restart helps sometimes but I am now getting reports of a lab consistently getting the issue despite a couple of restarts?

Thanks

4 replies

dsavageED
Forum|alt.badge.img+8
  • New Contributor
  • November 8, 2018

Hi, a bit more detail is probably required...

What version of MacOS, Safari, Preview and Chrome? Does it happen for all users? Is it a particular PDF or image or just something googled at random?


Forum|alt.badge.img+4
  • Author
  • Contributor
  • November 8, 2018

Thanks for the response dsavage.

It's at random... Sierra 10.12.6 for all users, Safari 10.1.2, Chrome 70.0.3538.77, Preview Version 9.0 (909.18).
Any image opened on the systems just displays the transparent outline of the app's window (Think Wonder Woman's jet lol)

Any assistance here is greatly appreciated.

Thank you


dsavageED
Forum|alt.badge.img+8
  • New Contributor
  • November 8, 2018

Is it any particular image format and is the Finder able to preview the image? Do they render PDFs?

Have you tried the old standard of re-installing the last combo update?

Repairing user permissions, just incase:

diskutil resetUserPermissions / `id -u`

Forum|alt.badge.img+4
  • Author
  • Contributor
  • November 8, 2018

I'll give the reinstall a go Savage

Thank you!