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Safari Missing iPad

  • November 29, 2018
  • 6 replies
  • 55 views

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Am using Jamf Pro - cloud based and we have a few configuration profiles pushed to devices. Devices somehow are missing the Safari app. Any direction where or what I need to turn on to restore the app.
Thanks

6 replies

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  • Contributor
  • November 30, 2018

A Configuration Profile is most likely restricting this application, best check Restrictions in your iOS Configuration Profiles and see if it is ticked or selected in anyway.


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  • Author
  • New Contributor
  • November 30, 2018

Will do Thanks


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I have an ipad with the same problem. I checked the only restriction that is getting pushed to the ipad and it has safari enabled. I am opening a case to see what I am missing. Let me know if you find anything.


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  • Author
  • New Contributor
  • November 30, 2018

Tried updating the OS and made a new profile. Same issue - still missing the Safari app. Checked. through all possible scenarios. Safari popped back when I excluded one of the devices ie remove the configuration. No idea what the issue is..


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  • Author
  • New Contributor
  • November 30, 2018

OK Resolved - Called JAMF and they were great. Seems like in configuration profile in > Restrictions > iOS and tvOS > Applications - make sure Safari is not in the list of Restricted App Usage. Delete if it shows up and that should solve he issue..


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  • New Contributor
  • December 19, 2019

Also make sure that under the configuration profile > Restrictions > iOS > Applications - make sure "Allow use of Safari" is checked.