SCCM Plugin - Hardware inventory not appear in resource explorer

[tgazelle]

Hello,

I installed the sccm plugin for jamf, but I have a problem. I have the synchronization which is carried out but the data does not appear in sccm.

I looked in the logs of the plugin but I have no error, the xml files are well created.

Have you encountered this problem before ?

Regards

[obi-k]

Have you looked at the JAMF SCCM Proxy Service Helper? Everything look correct here? Cert, URL, account/password?

Try stopping and starting the Service? Manually "Send to SCCM" by clicking the button to see if inventory in SCCM updates.

[tgazelle]

Hi, yes everything is ok. when I click on Send to SCCM I have the following message that appears: "Sending the alert message"

the message is stuck

[tgazelle]

The new followiing message appear "Finished SendToJssProxyService()" but nothing appear in sccm.

[obi-k]

Did you have inventory coming in successfully before, and now it has stopped?

Might be worth reaching out to Jamf Support. Let us know what you find.

[tgazelle]

Yes my last inventory was successful, but nothing in SCCM. The files are up to date in the folder C:\Program Files (x86)\Jamf\Jamf SCCM Plug-in\instancename.jamfcloud.com\computers.
Yes I will contact support

[AJPinto]

I thought that plugin was retired a couple of years ago? Microsoft is fully speed ahead to Intune at this point. I'm actually curious to see what JAMF Support has to say also.

[tgazelle]

I will contact support and and i will update the post

[duff2481-1]

@AJPinto and or @tgazelle any updates here? we are only seeing about 1/4 of our machines in the C:\Program Files (x86)\Jamf\Jamf SCCM Plug-in\instancename.jamfcloud.com\computers directory and only those machines are the ones that are being updated within SCCM. 

[duff2481-1]

We're seeing a bunch of errors in the debug folder Unable to register the device 'NAME' GUID:XXXXXXXXXXXX in 'server.name'