So in order to use Beyond Trust Remote Support tool in Catalina this option has to be checked in Screen Recording. However, it does not look like PPPC is able to add this section. Does anyone have a method to auto enable with Jamf Pro?
This may have something to do with the options you use to build your BeyondTrust jump client. There are options for "Jump Policy", "Customer Present" policy, and "Customer Not Present" policy. We had to have these enabled on the backend and afterwards the installer only prompts for the Accessibility option (which you CAN take care of with a PPPC policy). Not sure which of the three is the one, and I still need to do more testing myself.
Edit: still looks like the user has to click to allow screen recording. 🤦🏼:male_sign: