OK - got it solved. We were not entering the fully qualified domain name
to the master distribution server in Casper Imaging when we (and by WE I
mean ME) launched Imaging. That means it wrote the server name to
/private/etc/jamf.conf as an unqualified name. This caused Self Service to
not work so good as it could not go to the unqualified name of the server.
Since we have a bunch of techs across the US who will be doing reimages,
and I can't be 100% sure they will enter the fully qualified domain name
at Casper imaging's launch, JAMF helped me to create a policy to run once
at startup and run the following command that will update the jamf.conf
file with the proper, fully qualified server name:
/usr/sbin/jamf createConf -server server.domain.com -ssl -target /
I created that policy, rebooted one of the computers I was having problems
with and bingo - Self Service was working again.
So the lesson is - always use a fully qualified domain name when you get
the chance.
OK - time for lunch!
Rich Barron
