Self Service is returning a very unhelpful error when trying to install FileMaker 16.0.3 update pkg.
it just says there was a problem and to contract your administrator. I am the administrator...
This is a brand new iMac. Just turned it on an hour ago and all that I did was install High Sierra, and the QuickAdd.pkg. How do I troubleshoot where the issue is?
Here's what the log says... It's just a standard pkg to update the application. It works fine if I install it manually.
Installing FileMaker Pro 184.108.40.2062 Updates.pkg... Installation failed. The installer reported: installer: Package name is FileMaker Pro 220.127.116.112 Updates<br/>installer: Installing at base path /<br/>installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)
Another thing to check is to make sure that there is an "MDM Capable User". Without that, the installation will fail everytime. You can see if there is a user shown by going to the computers page and checking that field. Hope this helps!