Self service category not showing for new site

jonros
Contributor II

Hello everyone,
We've been using three sites in our Jamf for about six years now. Some days ago I set upp a new site with new prestage and everything. Computer enrolls as it should. Automated installations works as wanted.
So far we have set upp two applications for the sites (all computers / specific users). The applications are set to Apple category. They are shown in Self service if you click on All categories, but the Apple category isn't shown.

Why? Have I missed something?

3 REPLIES 3

howie_isaacks
Valued Contributor II

You may have already checked this, but for policies that display in Self Service, there are two areas where you need to set a category. The first is in the policy options tab. The second is near the bottom in the Self Service tab. In this area, you can select multiple categories to display the policy in. It's in this second area where you may not have selected the Apple category.

The thing is that it's directly from Mac Apps -> App Store, no policy.

Skärmavbild 2023-08-08 kl. 13.38.33.png

 

howie_isaacks
Valued Contributor II

Go into the Self Service section and check what category is selected there. You will find the Categories section near the bottom of the page.