Self Service connection problem

[Antoine_Moussy]

I got a problem with enrolled devices : when I open Self Service app, I have got a message like "Impossible to connect to Server"...

[tadholyfamily]

Does it work after deleting the app and pushing it again with an inventory update? Sometimes the app doesn't get configured correctly.

[emily]

You may also need to clear the user cache for Self Service in ~/Library/Caches/.

[jenningsstreets]

Hi,

We have a few iPads that are coming up with the same error.
I was wondering if anyone has come up with a solution?
I cannot find where the user cache for Self Service as our Casper server is a Windows Server.