Self Service description pane auto position

Kumarasinghe
Valued Contributor

I have about 27 Self Service items in a category and if I select the little i next to INSTALL button of one of the items listed at the bottom to see the description, the description pane will not automatically position to the current area. I have to scroll up to see the description as it will position at the top.

If the developers can make the description pane auto positioned to the area you are currently on would be good as users might get confused because of this.

1.) Description pane does not appear
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2.) Need to scroll up to see it.
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3 REPLIES 3

rhysforrester
New Contributor

Same issue.

Bug? It's confusing the hell out of clients - who in turn think that it just doesn't work.

Kumarasinghe
Valued Contributor

rhysforrester
New Contributor

Thanks for that - done and sent around to all my colleagues also.

If ads can auto-position themselves in my browser i'm sure this is a simple modification to the code of Self Service.